Scope
Aijasvan Hotels generally does not ship physical products. If you make a reservation or purchase a gift certificate, confirmation will be sent via email. In the rare event that we need to ship physical items to you (e.g., marketing materials, gift certificates), this Shipping and Delivery Policy applies.
Shipping Methods
If we ship physical items, we use reputable courier services or postal services. Shipping costs and estimated delivery times will be communicated to you at the time of purchase or shipment.
Delivery Times
Delivery times depend on your location and the shipping method used. While we strive to ensure timely delivery, we are not responsible for delays caused by external factors such as weather, postal strikes, or customs processing.
Shipping Costs
Shipping costs, if applicable, will be disclosed at the time of purchase or shipment. You are responsible for any customs duties, taxes, or additional fees incurred during the shipping process.
Tracking Information
If tracking information is available, we will provide it to you via email. If you do not receive your shipment within the estimated timeframe, please contact us at aijasvan.rtr@aijasvanhotels.com.
Returns and Refunds
Returns and refunds are typically not applicable to hotel services. If you have purchased a gift certificate or other tangible item, our refund policy will apply. Please refer to our refund policy or contact us for more information.
Contact Us
If you have questions about our Shipping and Delivery Policy, please contact us at aijasvan.rtr@aijasvanhotels.com.
